Hello and welcome to the Learning Tech Support Center. This website is the central portal for all of our service offerings, including searchable knowledge bases of support documents, access to our workstation reservation and workshop registration calendars, announcements about upcoming events and much more. Visit our site early and often, because we will be adding new content and features on a regular basis. If you are looking for help documents, simply type a keyword into the search box that appears at the top of every page.
With this website, we seek to break down the barriers that separate us, and create a community that shares ideas and collaborates on a variety of exciting new projects. We encourage you to comment on our help documents, and provide us with comments and suggestions via our short feedback survey. And coming soon, you will be able to collaborate directly with others UCSF students, faculty and staff in our user forum. Oh, and don’t forget to subscribe to our Convergence blog and follow us on Twitter!
All instructional content on this website is subject to the Creative Commons License “Attribution-NonCommercial-ShareAlike CC BY-NC-SA.”
Thank you for visiting our Support Center, and we look forward to working with you soon.
If you have a project in mind, we can help guide you down a path to success. Learning Tech Specialists are diverse and knowledgeable, and we pride ourselves on always providing great customer service. If we can’t answer your question, we will help you find someone who can.
Sean is the Lead Learning Tech Specialist, and has been with UCSF since February 2011. He has a degree in Media Production and over fifteen years of training experience, including over ten years in academia. He believes in flipping the classroom to create more engaging and memorable learning experiences. He is also an accomplished photographer and artist, and enjoys volunteering for the local animal shelter, playing soccer, and exploring this great city.
Specialties: Presentation design and delivery, CLE Gradebook, UCSF Portfolio, video production, screen recording, social media, and Photoshop.
Lisa is a Learning Tech Specialist, with over 15 years of experience working with Faculty at UCSF. She earned a B.A. in Graphic Communications and a Masters in Instructional Technologies, both from San Francisco State University. Lisa enjoys providing faculty with creative ideas on how to integrate technology into the classroom to create rich learning experiences for students. In her spare time, you may find Lisa with her family having a picnic at a neighborhood park in San Francisco.
Specialties: Instructional design, presentation design and delivery, teaching with the CLE, graphic design, Adobe Creative Suite, Articulate Studio, and Storyline.
Kaori is a Learning Tech Specialist, and has been with UCSF since November 2016. She started her career in Edtech as an instructional designer at UC Berkeley, where she designed and developed online courses for various schools and departments. She has strong interest in digital accessibility and usability, and increasing access to learning and technologies is a mission she personally feels driven to achieve.
Specialties: Instructional design, online course design and development, digital accessibility, Adobe Creative Suite, Camtasia, the Convergence blog, and CLE Quiz.
The Learning Tech Group is part of the Library Tech Commons. We are located in room CL240 of the UCSF Library at Parnassus Heights, on the second floor (one level down from street level). We share this space with our friends and colleagues at the Tech Commons Help Desk. For more details, please see our workstation map here.
Library Tech Commons
University of California, San Francisco Library
530 Parnassus Avenue, CL-243
San Francisco, CA 94143-0840
Hours of operation: Monday – Friday, 8:30am – 5:00pm.